As from Tuesday October 30th, all appointments made will require a non-refundable £10 booking fee. The booking fee confirms your appointment and reserves your allocated slot.
If cancellations are not give within 24 hours, the booking fee will not be transferred to another appointment.
Online appointments- you will have 24hours to contact reception with your payment, no payment, the appointment will be automatically cancelled by our system.
Due to no show clients and last minute cancellation we have had to put this policy in place.
We are a small business who employs 10 local staff. The salon is how we make our living and pay our bills, no shows and last minute cancellations is effecting our business.
Terms and conditions
Gift vouchers are not refunded and cannot be used as payment on monthly offers
At Beautique, all our treatments are carried out by qualified Beauty therapists. If you have had a treatment that you are unsatisfied with, please contact our reception direct within 24 hours on01766 515870.
Unfortunately, we will not deal with complaints over social media, email or text message.
We cannot give refunds on treatments, but we will look into your concerns immediately.
Refunds are not given on products once opened.
We will not tolerate any abusive or threatening behaviour towards our staff. The police will be called with no hesitation.
Thank you for your understanding.